Reference

How Our Terms Protect Your Account

These terms govern your account at prediksi juragan — covering how you access our lobby, how your funds are handled via DANA, OVO, GoPay and QRIS, and what…

Account Eligibility RulesDANA, OVO, GoPay & QRIS Payment TermsWithdrawal ConditionsAccount Suspension PolicyDispute Resolution Steps
prediksi juragan How Our Terms Protect Your Account
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any clause in these terms is unclear, our support team is available 24 hours a day, 7 days a week to walk you through it.

Live Chat Start a live chat from inside your account dashboard any time — available 24/7.
Email Support Send your terms query to [email protected].
Telegram Channel Join our official Telegram channel for real-time policy updates and direct messaging support.
ACCOUNT SECURITY & COMPLIANCE

How We Handle Your Data and Account

Our internal compliance team reviews account data, transaction records and identity documents under strict access controls.

Data Retention Policy

We retain your account data — including transaction history and identity documents — for the minimum period required by our operational and legal obligations. Once that period expires, data is permanently deleted from our servers.

Cookie Usage

Our site uses session cookies to keep your account logged in and preference cookies to remember your lobby settings. You may disable non-essential cookies via your browser settings without affecting core account functions.

Account Security Controls

Each account is protected by email verification and two-factor authentication via SMS. If you suspect unauthorised access, contact our live chat team immediately — we can freeze your account within minutes pending investigation.

Identity Verification Steps

Withdrawals above a defined threshold trigger a KYC check. You will be asked to submit a government-issued ID and a selfie. Our compliance team completes the review within 1 business day in most cases.

Who Can Request Account Changes

Only the registered account holder may request changes to email address, linked payment methods such as OVO or GoPay, or withdrawal limits. Requests from third parties are not processed under any circumstances.

Dispute & Complaint Process

Submit a formal complaint via email with your account ID and supporting screenshots. Our compliance team will acknowledge within 24 hours and aim to resolve the matter within 5 business days, keeping you updated throughout.

Your Questions About These Terms Answered

Below are the questions we receive most often about how these terms affect your account, your payments and your rights as someone using prediksijuragan.xyz. If your question is not covered here, open a live chat and our support team will clarify the relevant clause directly.

Yes — our terms apply to every transaction on your account, including deposits and withdrawals made via DANA, OVO, GoPay and QRIS. Each provider's own processing terms also apply alongside ours for those specific payment steps.

Access to all features depends on local law. We recommend checking your local regulations before opening an account. We may restrict access to certain features for regions where compliance requires it, and these terms reflect that position.

Send a data access request to [email protected] with your registered account ID and a subject line reading 'Data Request'. We will acknowledge within 48 hours and provide the stored data summary within 5 business days.

Accounts found in breach — including duplicate registrations or false identity submissions — are suspended immediately pending review. We will notify you by email and give you an opportunity to respond before any permanent action is taken.

Yes. Contact live chat or email support with your verified account ID and a deletion request. We will process the account closure and remove personal data once all pending transactions are settled, within the legally required period.

We update these terms when required by operational or legal changes. You will be notified by email at your registered address at least 7 days before any material change takes effect. Continued account use after that date constitutes acceptance.

The core withdrawal conditions — verification steps, processing windows and minimum amounts — are the same regardless of your chosen method. However, GoPay and QRIS each carry their own provider-side processing windows that may affect when funds arrive in your wallet.